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Microsoft Viva Engage

Connect a Microsoft Viva Engage community as a Feed to automatically display its posts on your ScreenCloud Arc screens.

The ScreenCloud Microsoft Viva Engage Feed pulls posts from a Viva Engage community and turns them into visually compelling posts on your screens, so internal comms shared in Viva Engage reach your audience without any extra design work.

About this Feed

Generate a Visual Experience for Digital Signage

Create posts within Viva Engage as normal. ScreenCloud automatically generates the design of each post so the information displayed on screen is engaging and attention-grabbing, with no separate design step required.

Reach Deskless and Remote Workers

Use digital signage to extend the reach of your Viva Engage posts, making it an ideal way to communicate with deskless and remote workers who may not have regular access to email or other digital communication tools.

Generate QR Codes for Links and Documents

The Viva Engage Feed can generate QR codes for links and documents included in a post, so deskless workers can scan them with their mobile devices to access the content directly.


Setting Up the Microsoft Viva Engage Feed

Adding the Feed to a Collection

In your Collection:

  1. Click the Feeds tab, then Add New Feed.

  2. Select Microsoft Viva Engage from the list of sources.

  3. On the feed's info screen, click + Connect feed.

  4. In the Connection field, click Add connection.

  5. Give the connection a Name (for example, your workspace name), then click Continue.

  6. A window opens for you to sign in with a Microsoft account and approve the permissions Viva Engage requires. Once approved, your connection appears in the Connection field.

  7. Click Select community, choose a community from the list (use the search box if your organization has several), then click Confirm.

  8. Optional: add an AI instruction to shape how incoming posts are handled, or apply one of the built-in templates.

  9. Click Save new feed.

Once the connection is saved, it's reusable: setting up another Viva Engage feed lets you click Select connection and pick the same account from the list instead of signing in again, or click + Add new account to connect a different one.

Adding to a Screen

For the Collection that has your Microsoft Viva Engage Feed, assign it to a paired screen:

  1. Open your Collection and select the Screens tab.

  2. Click Connect a screen, and select the paired screen you want to display it on.

It will play in the Main zone of the screen, provided the screen already has a Layout assigned. If the Collection is already playing on a screen, the Feed shows there automatically; there's no need to repeat this step for every Feed you add to the same Collection.

To learn how often the Viva Engage content will appear on screen, see Automated Playback and Content Rotation in Creating Collections for Your Screens. For the general steps that apply to any Feed source, see Setting Up and Connecting a Feed.

Editing a Saved Feed

Once a Viva Engage feed has been saved, the Connection and Selected community fields become locked; they display as read-only and can no longer be changed from the feed's edit screen. Only the AI Instructions can be updated on an existing feed. To connect the feed to a different community or account, you'll need to create a new feed.

Finding Your Feed

Once saved, the feed appears in the Collection's Feeds tab, listed by the community name you selected (for example "All Company"), with its source ("Microsoft Viva Engage") and the date it was added. Click the row's ··· menu for further options.


Microsoft Viva Engage Account Requirements to Connect to ScreenCloud

Connecting requires signing in with a Microsoft account that has access to the Viva Engage community you want to display, and approving the permissions Viva Engage requests during that sign-in.

If your organization restricts outbound network access, your IT team may need to whitelist certain domains before the Feed can connect. See the Microsoft entry in Domains & Servers to Whitelist for ScreenCloud for the specific domains required.


What Content Does the Feed Pull from Your Viva Engage Account?

The Microsoft Viva Engage Feed displays posts from your selected community, automatically formatted for screen. Links and documents included in a post can generate a scannable QR code, giving deskless viewers a way to access that content on their own device.

Supported post types

The Feed can display Text, Image, Video, Document, Link, Poll or Question, and Praise posts. Each post can only contain one piece of content or attachment.

Attachments and QR codes

Links, documents, polls or questions, and videos are all converted into a scannable QR code rather than displaying directly on screen. Video specifically doesn't play back; it's treated as an attachment and made accessible with a QR code instead.

Text and formatting limits

A post's title is limited to 50 characters and its content to 150 characters. GIFs larger than 10 to 20 MB may play with reduced quality or fail to render on screen.


Managing What Shows on Screen

Once the Feed is connected, you have several ways to control which Viva Engage posts end up on screen, and to review or adjust them afterwards.

Filtering Incoming Posts with AI Instructions

Use AI Instructions to control what comes through from the community before it reaches your screens. Write your own instruction or choose from the built-in templates to rewrite, filter, or translate posts as they arrive. For a Viva Engage community, this could mean:

  • "Only show posts tagged as company-wide announcements."

  • "Filter out casual conversation threads, keep only leadership updates."

  • "Summarize long posts into a single screen-friendly line."

  • "Translate incoming posts from English to French."

You can test an instruction against your existing Viva Engage posts before saving it, to see exactly which posts it would show or hide.

Managing Posts After They've Arrived

From the Collection's Posts view, you can manage individual posts the Feed has already created:

  • Hide a post to temporarily remove it from rotation without deleting it.

  • Show a hidden post again to bring it back into rotation.

  • Delete a post to remove it permanently.

Since the Feed only reads posts from Viva Engage, none of these actions change or remove the original post in Viva Engage, the connection is read-only.

Finding and Previewing Feed Posts

Every post the Feed creates appears in the Collection's Posts view alongside your manual posts, where you can filter the view by Feed of origin to see only the posts pulled in from Viva Engage. Each post also has its own Preview option, so you can check exactly how it'll look on screen before it plays.

See Connecting Feeds to Your Screens and Creating Posts for Your Screens for the full set of options available on posts created from a Feed.


Changing How Your Feed Appears on Screen

Posts created by the Microsoft Viva Engage Feed pick up the Theme applied to the screen they play on, including its light or dark mode. See Creating a Theme for Your Screens for how to customize the look of your posts.

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